EXCHANGE OR RETURNS
First we genuinely thank you for choosing to shop with Turquoise Buckin Boutique,llc. We work very hard to offer you the best value for your dollar, keep prices reasonable and ship in a timely manner. We truly appreciate each customer and order. It is our goal for you to have a superior shopping experience, great customer service and hope that you are a repeat customer and recommend us to your friends.
We encourage you to ask questions especially about sizing on clothes and lengths on necklaces so that when your order arrives it is exactly as you expected. .We require everything in writing to prevent any misunderstandings on sizing, pricing, etc .You are welcome to call however it is hard to catch us by a phone, so please allow 24-48 hours for a return call.
In the case that you need to exchange an item, our return policy does apply.
Thanks again for your business!
All returns are for store credit only. Returns must be made within 10 days of product shipping out of door. Returns only accepted if original tags are in tact. Returns can take up to 10 days to process and a gift card will be provided for the credit return.
SALE or HOLIDAY ITEMS: All sales are final and not eligible for exchange or return.